Scam Protection Program

Scam Protection Program (SPP)

At StopDropShop, your trust and security are our top priorities. Our Scam Protection Program (SPP) ensures that every purchase you make is protected from fraud, counterfeit products, and unauthorized sellers — while also safeguarding our business from fraudulent actors posing as partners or service providers.

1. Authenticity Guarantee

All products sold on StopDropShop are 100% authentic and sourced from verified suppliers, authorized distributors, and trusted global partners. We do not sell replicas or grey-market goods. Every product is inspected before shipment to ensure it meets brand standards and arrives in original packaging.

2. Secure Payments

We use encrypted and verified payment gateways (Shopify Payments, PayPal, Apple Pay, etc.) to protect your financial information. StopDropShop never stores full credit card details on our servers, and all transactions are processed through trusted, PCI-compliant platforms.

3. Order Verification

To prevent fraud, certain high-value or unusual orders may require additional verification before fulfillment. Customers will be contacted directly and securely if further confirmation is needed — we will never ask for sensitive information such as full card numbers or passwords via email or social media.

4. Delivery Protection

All orders are shipped with tracking and delivery confirmation. In rare cases of lost, delayed, or damaged packages, we coordinate directly with our shipping partners to resolve the issue. Customers are always guaranteed to receive their item or a full refund once an investigation is complete.

5. Reporting Scams or Fake Sellers

If you encounter a website, social media account, or individual claiming to be StopDropShop or selling our products fraudulently, please contact us immediately at report@stopdropshop.ca. We actively report impersonators and take action against fake or misleading listings across marketplaces and platforms.

6. How StopDropShop Avoids Scams Internally

We take strong internal precautions to ensure our brand, employees, and customers are protected from online scams, phishing attempts, and impersonators.

  • We never share sensitive business credentials (Shopify, PayPal, bank accounts, supplier logins, ad accounts, etc.) through email, WhatsApp, social media, or any unverified platform.

  • Our employees do not share personal phone numbers or any personal information with outside individuals, agencies, marketers, or service providers. All communication stays strictly on official company channels.

  • We never move conversations to WhatsApp, Telegram, Instagram DMs, or similar apps when speaking with potential partners or service providers.

  • All external developers, agencies, or service providers must be verified through official company domains, contracts, or Shopify Partner channels before discussions continue.

  • We ignore and report unsolicited marketing offers, “Shopify expert” messages, cold outreach, or partnership requests that ask for access, payments, or personal contact details.

  • Our staff is trained to identify fraudulent invoices, impersonation attempts, and fake affiliate or marketing solicitations, ensuring our systems remain protected at all times.

These safeguards ensure that StopDropShop remains a secure, scam-resistant environment for both our customers and our internal team.

Never grounded. Stay fly✈️